Article
Avaddon Ransomware Hits AXA
Arete Analysis
Combating Ransomware
Endpoint Detection and Response

Summary
Avaddon ransomware allegedly attacked European insurance provider AXA shortly after the company announced that it will stop paying ransoms for its clients. Our analysis provides an in-depth look at Avaddon’s tactics and recommended mitigations.
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From September 2020 to May 2021, Arete responded to nine Avaddon ransomware engagements across varying industry sectors, including professional services, financial services, healthcare, hospitality, public services, and retail.
During the first week of May, Arete received an FBI Liaison Alert System (FLASH) CU-000145-MW from the FBI Cyber Division. The Australian Cyber Security Center (ACSC) also released an alert about an ongoing Avaddon ransomware campaign.
According to reports, at the beginning of May 2021, AXA (one of Europe’s top five insurers) said it will stop reimbursing people in France who pay ransoms after cybercriminals target them with ransomware. It will also stop writing cyber insurance policies that cover customers for extortion payments to ransomware attackers. This decision is said to have come in response to concerns aired by French justice and cybersecurity officials during a recent senate roundtable in Paris about the global ransomware epidemic.
AXA has now found itself a victim of a ransomware breach. Public reports say that the Avaddon ransomware group has impacted AXA Asia Assistance IT operations in Thailand, Malaysia, Hong Kong, and the Philippines. The group claims to have stolen 3 terabytes of data, including ID cards, passport copies, customer claims, reserved agreements, denied reimbursements, payments to customers, contracts and reports, customer IDs, bank account scanned papers, hospital and doctor reserved material (private investigation for fraud), and customer medical reports, including HIV, hepatitis, STD, and other illness reports. According to reports, the ransomware group said AXA had 240 hours to communicate and cooperate or they would start leaking valuable company documents.
While the juxtaposition of the AXA decision to not pay ransoms for French victims or even write ransomware coverage in France could have motivated the attack, Arete has no information or evidence to link these events. In general, and as disclosed in publicly released news reports, attacks against insurance companies are increasing.
In a recent interview, a member of the REvil ransomware gang was asked if they target organizations with cyber insurance. His response:
“Yes, this is one of the tastiest morsels. Especially to hack the insurers first — to get their customer base and work in a targeted way from there. And after you go through the list, then hit the insurer themselves.”
- "Unknown" REvil Ransomware Representative
In its CU-000145-MW FLASH Alert, the FBI notified of activity by cyber actors using Avaddon ransomware-as-a-service (RaaS) to target U.S. and foreign private sector companies, manufacturing organizations, and healthcare agencies. The alert states that the threat actors:
Have compromised victims through remote access login credentials like remote desktop protocol (RDP) and virtual private network (VPN) with single-factor authentication or improperly configured RDP.
Once they gain access to a victim’s network, they map the network and identify backups for deletion and/or encryption. They use malware that escalates privileges, contains anti-analysis protection code, enables persistence on a victim system, and verifies the victim is not located in the Commonwealth of Independent States (CIS). Their ransomware terminates services and processes related to backup and antivirus running in system memory before encrypting victims’ data.
Encrypt and exfiltrate data from the victim network for extortion, threatening its release in their TOR leak site (avaddongun7rngel.onion) if victims don’t pay the ransom.
Will perform a 5% data leak if the ransom is not paid within three to five days and follow with a full leak of the data stolen if the ransom is not paid.
Announced in January 2021 that they would attack victims who do not pay ransoms with distributed denial-of-service (DDoS) attacks.
Have used the following IPs during RDP connections: 185.216.33.0/24, 45.145.67.0/23, 193.27.229.0/23, 217.8.117.63.
The ACSC report includes some of the following tactics, techniques, and procedures (TTPs):
Phishing and malicious email spam (malspam) campaigns to deliver malicious JavaScript files. These are often low in sophistication, containing a threat suggesting the attached file contains a compromising photo of the victim.
Using “double extortion” techniques as coercion and further pressure to pay a ransom, including:
Threatening to publish the victim’s data via the Avaddon Data Leak Site (DLS): avaddongun7rngel.onion.
Threatening the use of DDoS attacks against the victim (first identified in February 2021).
Identify the default geolocation and system language of the user’s device to determine whether the user will be targeted for attack or not.
Use of Windows Scheduled Task to establish persistence.
The report also includes the following information about countries and sectors affected by this threat:


Statistical Data on Avaddon Ransomware From Arete Metrics
The information listed is based on Avaddon cases investigated by Arete IR since September 2020. Our IR and Data Analytics practices work together to track key data points for every ransomware engagement, and our IR practice tracks data points on the ransomware variant and collects statistics based on handled engagements:
Arete has responded to nine Avaddon breach response engagements since September 2020 in the following sectors: Professional Services | Financial Services | Healthcare | Hospitality | Public Services | Retail
At victim/breach coach/carrier request, Arete negotiated and paid the ransom in four of the nine Avaddon cases. In the remaining five cases, we were able to assist the victim in recovering from backups.
Average ransom demand: US$1,089,375.
Maximum ransom demand: US$4,000,000.
Minimum ransom demand: US$15,000.
We observed data exfiltration in 67% of the incidents.
Phishing emails and RDP were the methods of infection 60% of the time.
During investigations, our incident responders have observed threat actors using RDP to remote into the victim environment. We have seen attackers use Mimikatz, Advanced Port Scanner, Advanced IP Scanner, PsExec, Rclone, Gmer, and svhost.exe. We have also seen exe_[victim_org].exe as the ransomware file names.
Mitigation Measures Recommended By The FBI and ACSC
Back up critical data offline.
Ensure copies of critical data are in the cloud or on an external hard drive or storage device.
Secure your backups and ensure data is not accessible for modification or deletion from the system where the data resides.
Use two-factor authentication with strong passwords, including for remote access services.
Monitor cyber threat reporting regarding the publication of compromised VPN login credentials and change passwords/settings, if applicable.
Regularly change passwords to critical systems.
Keep computers, devices, and applications patched and up to date.
Install and regularly update antivirus or antimalware software on all hosts.
Scan emails and attachments to detect and block malware.
Implement a training program and processes to identify phishing and externally sourced emails.
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Current: Misconfigured Server Reveals Multiple Phishing Campaigns
Researchers uncovered three Microsoft 365 phishing campaigns after discovering a misconfigured HTTP server that exposed a threat actor’s phishing tools, configurations, victim logs, and operational infrastructure. The investigation revealed two operators using custom Evilginx-based adversary-in-the-middle (AiTM) phishing frameworks to steal authentication sessions and bypass MFA protections. A third operator abused Microsoft’s OAuth Device Code flow by tricking victims into completing authentication through Microsoft’s legitimate login process, allowing attackers to obtain valid access and refresh tokens without stealing passwords. The largest campaign compromised at least 218 victims across 12 countries, primarily targeting corporate Microsoft 365 accounts, with refresh tokens enabling persistent access. Researchers also identified the use of remote management tools for maintaining access, AI-assisted development of phishing tooling, and links to broader Phishing-as-a-Service (PhaaS) ecosystems, highlighting how commodity frameworks and automation are lowering the barrier for sophisticated identity-based attacks.
What’s Notable and Unique
The campaigns demonstrate the continued shift from traditional credential theft to identity- and token-based compromise, in which attackers target authentication sessions, cookies, and OAuth tokens rather than relying solely on password theft. By obtaining valid authentication artifacts, attackers can access Microsoft 365 environments while bypassing conventional MFA protections.
The use of Evilginx-based AiTM frameworks highlights how publicly available phishing tools have evolved into effective MFA-bypass platforms. These frameworks proxy legitimate login pages, capture authenticated sessions, and allow attackers to reuse valid sessions without requiring victims’ credentials again.
The OAuth Device Code flow abuse represents a different attack method, in which attackers leverage a legitimate Microsoft authentication mechanism to obtain tokens after victims approve the request. This approach bypasses password theft entirely by abusing trusted authentication workflows.
The exposed infrastructure provided insight into attacker operations, including phishing configurations, victim tracking data, remote administration tools, and evidence of AI-assisted development. The findings demonstrate how phishing ecosystems now provide reusable tooling and automation that reduce the technical expertise required to conduct large-scale identity attacks.
Analyst Comments
These Microsoft 365 phishing campaigns demonstrate the ongoing evolution of identity-focused attacks, as adversaries increasingly target authentication sessions, tokens, and legitimate cloud authorization mechanisms to bypass traditional security controls. The combination of AiTM phishing, OAuth abuse, remote management tools, and PhaaS infrastructure enables threat actors to maintain persistent access while blending into legitimate cloud activity.
The growing availability of phishing frameworks and AI-assisted attack development highlights the need for continuous identity security improvements beyond traditional phishing defenses. Arete recommends that organizations strengthen identity monitoring, adopt phishing-resistant MFA where possible, review OAuth application permissions, monitor token activity, and implement conditional access policies to detect and restrict suspicious Microsoft 365 authentication behavior. Security teams should also monitor post-compromise indicators such as abnormal mailbox access, suspicious application consent, unauthorized remote tools, and unusual sign-in activity.
Sources
One Misconfigured Server, Three Active Campaigns: Full exposure of three AiTM Phishing Operators
Misconfigured Server Reveals Three Evilginx Phishing Operations Targeting Microsoft 365
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Helix Extortion Group Debuts in SharePoint Data Theft Attacks
A newly identified data-extortion group, Helix, is reportedly conducting targeted campaigns by exploiting identity-based attack techniques to gain access to Microsoft 365 environments and exfiltrate data from SharePoint Online. The group leverages voice phishing (vishing), device code phishing, and multi-factor authentication (MFA) abuse to compromise user accounts and establish unauthorized access.
Helix threat actors reportedly initiate intrusions through vishing campaigns, impersonating trusted individuals—often the target's manager—and leveraging caller ID spoofing to enhance credibility.
The actors then attempt to persuade victims to complete device code phishing workflows, enabling unauthorized access to corporate accounts and Microsoft 365 resources.
Following successful authentication, the actors conduct reconnaissance and enumeration of SharePoint environments before identifying and exfiltrating sensitive data for extortion purposes.
Helix's variable dwell times suggest a flexible, target-specific operational approach, enabling the group to adapt its intrusion timeline to victim environments to maximize data theft and extortion opportunities while minimizing the likelihood of detection. Helix's operations also appear to be focused on large-scale data theft and extortion, with an emphasis on automated SharePoint data exfiltration following successful credential or session compromise.
Overlaps with Other Extortion Groups
Researchers assess that Helix likely emerged from or has operational overlap with the ShinyHunters and BlackFile/Redact cybercriminal ecosystems. ShinyHunters historically focuses on compromising websites, developer repositories, and exposed credentials or API keys to gain access to corporate cloud environments, monetizing stolen victim data on the dark web. BlackFile utilizes identity-centric and social engineering–driven methods of intrusion, relying less on traditional malware and instead leveraging credential theft, privilege escalation, rapid data exfiltration, and coercive tactics such as swatting to maximize extortion pressure. In May 2026, BlackFile announced that it would be rebranding as “Redact” (which may have later rebranded again to “Pink”), yet despite the rebrands, threat actors operating within these groups continued to exhibit similar operational models, victimology, and extortion methodologies.
Analyst Comments
Collectively, the similarities between the groups suggest the possibility of a shared criminal ecosystem, affiliate network, or loosely connected threat cluster rather than entirely independent operations. The emergence of Helix further reflects the broader trend of extortion groups rebranding or fragmenting while retaining proven attack techniques and operational infrastructure to support their criminal activities. Despite suspicion of these groups’ connectivity, the exact nature of the relationship remains unconfirmed. As Helix focuses on identity-based attack techniques to gain access to Microsoft 365 environments, Arete recommends that organizations remain vigilant in using MFA, enforcing strong identity security controls, continuously monitoring authentication activity, and enhancing user awareness of social engineering tactics.
Sources
Helix, a New Name in the Data Extortion Ecosystem?
BlackFile actively extorting data-theft victims in retail and hospitality sector
"Pink" Data Extortion Group Hunting With Evasive Phishing Kits



