Article
What To Do When A Hacker Encrypts Your Data
Jun 13, 2022
Combating Ransomware
Cyber Threats

RANSOMWARE, RANSOMWARE...
It’s the boogeyman looming in the corners of every digital task we do. Even businesses that don’t operate primarily online have data points that can be exploited, and hackers are always on the lookout for those with poor cyber health.

[This article originally appeared in Risk & Insurance at:
We Talk About Ransomware All the Time. So What Do We Actually Do When a Hacker Has Our Data? : Risk & Insurance (riskandinsurance.com)]
The cost of an attack is growing, too. As Gallagher reported in its 2022 Cyber Insurance Market Conditions Report, during the first six months of 2021, $590 million were paid in ransom payments, as opposed to $416 million paid in all of 2020.
While we talk about best practices to protect ourselves, how often do we flip the conversation and look at the steps we must take when a hack actually occurs? “Unfortunately, no one is safe from ransomware,” said Evgueni Erchov, head of security research & strategy, Arete.
“The most sophisticated groups can focus on larger organizations … but we also see the small companies being targeted all the time.”
Erchov is an experienced hacker negotiator, with more than 20 years in IT security, application development, cybercrime investigations, computer forensics, cryptocurrency blockchain and cyber threat intelligence analysis.
Erchov, alongside John Farley, managing director, cyber practice, at Gallagher, put on a recent webinar on what to do when a hacker strikes, running through a simulated hack to give businesses recovery tips.
The presentation, “What Really Happens When You Negotiate With a Hacker: An Insider’s View,” illuminated several key points, from how to communicate with hackers, where to gather cryptocurrency if a hacker demands it, and what conversations with underwriters should look like when reviewing cyber controls.
Getting in Touch with Your Hacker
Believe it or not, hacking is a business, and hackers treat what they do as such.
Organized criminals work together to suss out vulnerable targets — from a large corporation all the way down to the neighborhood corner store. If the business has the capability to store data — credit card info, health records, trade secrets, you name it — the business is a viable target.
When a hacker infiltrates a system, the language used in their demand can follow a similar pattern. Hackers will note the data they have access to — employee personal records, partner and client data, financial and accountant documents — and how they intend to gain ransom for encrypting these files.
Next steps will focus on how to communicate with the hacker.
“It depends on how sophisticated the group is,” Erchov said. “Sometimes a ransom note will contain an email address that will be used to go back and forth and negotiate a ransom.”
Money and Extortion: How Demands Lives Have Changed
“In the old days, five or six years ago, we had hackers typically freezing our data, we had extortion, but if you didn’t pay, you just didn’t get your data back,” Farley said.
The scare tactics being used by hackers are changing.
In the simulation during the presentation, the fictive hacker threatens to reveal extremely sensitive data from the company CEO if they don’t receive $1 million in bitcoin within five days. To prove how serious they are, the hacker sends an excerpt of that sensitive info.
Extortion and double extortion are commonplace for hackers these days, Erchov said.
“That really happens quite often, on average, close to 70% of cases nowadays will involve data exfiltration along with the encryption,” he said.
It’s a tactic used to encourage payment, because it not only involves the encryption of sensitive data, but it also hangs corporate reputation in the balance. The ransom becomes more than just retrieving data; it becomes about keeping that data out of public hands.
Bitcoin: How the Heck Do I get My Hands on That?
Once the decision to pay the hackers is made, the next issue is figuring out how to follow through. More hackers are demanding bitcoin payments in their ransoms, but not all companies are working in bitcoin.
So then, what do companies do when their data is held for ransom?
As noted by Farley and Erchov, people believe the first place to go for bitcoin is their cyber insurer. But this is not correct.
“The forensic investigator … the company that deals with forensic investigation and interim response, that’s typically the company that will be handling that,” Erchov said.
However, the cyber insurer can be there to guide the process.
“The beauty of the cyber insurance policy is that you have access to these companies [like a forensic investigation company] that have access to bitcoin and can facilitate the payments,” added Farley.
Forensic investigation companies are often operating on a 24/7 basis as well, and the cyber insurance policy acts as a bridge between client and forensics.
Farley noted these payments are also on reimbursement, so the cyber policy is typically designed to reimburse ransoms after the fact.
The Decision to Negotiate
While paying a hacker immediately to get encrypted data back seems like a no brainer, sometimes negotiating down the ransom is the best line of action, especially if a ransom demand is really large or unfeasible.
But what if low-balling a hacker leads to a bigger data leak?
“They almost expect the initial demand is not going to be paid,” said Erchov.
But it’s important to partner with a negotiator, he said, because the negotiation strategist knows what is a reasonable offer versus what could anger the hacker.
The good news: On average, hackers will negotiate down a ransom by 70%, according to Erchov, based on the cases his company Arete has dealt with in the past.
But that depends on several different factors.
“Potentially, the backups might be available. So in that case, if we only have to negotiate for promise of data deletion, it gives us additional leverage because we don’t need a decryption tool,” Erchov gave as an example.
Questions Your Underwriter Will Ask
“We have a very hard cyber insurance marketplace today,” said Farley. “We’re in a place where ransomware and other factors are really getting the underwriting community very nervous.”
Because of the risk landscape and the size of demand, rates are increasing. Some entities with less cyber controls in place are facing nonrenewal.
So, how can a company make itself a good risk for an underwriter?
“They are going to have a lot of questions for you,” said Farley. He noted his list was not all encompassing, but these are key areas to start.
“Multi-factor authentication. If you don’t have that in place, there’s a chance you might not get underwritten at all,” he said.
Underwriters will also want to see patch management — a written and detailed plan to manage any hacker exploitation. Point detection and response, which is technology used to find a hacker in your system and alert you to them, is another control underwriters like to see.
At the end of the day, the key thing to remember is if your company is on the receiving end of a cyber ransomware event, call your cyber partners immediately.
They will know which resources, from bitcoin, negotiators, forensics and more, will aid in appeasing the hacker and getting your data secured.
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Article
Feb 20, 2026
Threat Actors Leveraging Gemini AI for All Attack Stages
State-backed threat actors are leveraging Google’s Gemini AI as a force multiplier to support all stages of the cyberattack lifecycle, from reconnaissance to post-compromise operations. According to the Google Threat Intelligence Group (GTIG), threat actors linked to the People’s Republic of China (PRC), Iran, North Korea, and other unattributed groups have misused Gemini to accelerate target profiling, synthesize open-source intelligence, identify official email addresses, map organizational structures, generate tailored phishing lures, translate content, conduct vulnerability testing, support coding tasks, and troubleshoot malware development. Cybercriminals are increasingly exploring AI-enabled tools and services to scale malicious activities, including social engineering campaigns such as ClickFix, demonstrating how generative AI is being integrated into both espionage and financially motivated threat operations.
What’s Notable and Unique
Threat actors are leveraging Gemini beyond basic reconnaissance, using it to generate polished, culturally nuanced phishing lures and sustain convincing multi-turn social engineering conversations that minimize traditional red flags.
In addition, threat actors rely on Gemini for vulnerability research, malware debugging, code generation, command-and-control development, and technical troubleshooting, with PRC groups emphasizing automation and vulnerability analysis, Iranian actors focusing on social engineering and malware development, and North Korean actors prioritizing high-fidelity target profiling.
Beyond direct operational support, adversaries have abused public generative AI platforms to host deceptive ClickFix instructions, tricking users into pasting malicious commands that deliver macOS variants of ATOMIC Stealer.
AI is also being integrated directly into malware development workflows, as seen with CoinBait’s AI-assisted phishing kit capabilities and HonestCue’s use of the Gemini API to dynamically generate and execute in-memory C# payloads.
Underground forums show strong demand for AI-powered offensive tools, with offerings like Xanthorox falsely marketed as custom AI but actually built on third-party commercial models integrated through open-source frameworks such as Crush, Hexstrike AI, LibreChat-AI, and Open WebUI, including Gemini.
Analyst Comments
The increasing misuse of generative AI platforms like Gemini highlights a rapidly evolving threat landscape in which state-backed and financially motivated actors leverage AI as a force multiplier for reconnaissance, phishing, malware development, and post-compromise operations. At the same time, large-scale model extraction attempts and API abuse demonstrate emerging risks to AI service integrity, intellectual property, and the broader AI-as-a-Service ecosystem. While these developments underscore the scalability and sophistication of AI-enabled threats, continued enforcement actions, strengthened safeguards, and proactive security testing by providers reflect ongoing efforts to mitigate abuse and adapt defenses in response to increasingly AI-driven adversaries.
Sources
GTIG AI Threat Tracker: Distillation, Experimentation, and (Continued) Integration of AI for Adversarial Use
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Article
Feb 12, 2026
2025 VMware ESXi Vulnerability Exploited by Ransomware Groups
Ransomware groups are actively exploiting CVE‑2025‑22225, a VMware ESXi arbitrary write vulnerability that allows attackers to escape the VMX sandbox and gain kernel‑level access to the hypervisor. Although VMware (Broadcom) patched this flaw in March 2025, threat actors had already exploited it in the wild, and CISA recently confirmed that threat actors are exploiting CVE‑2025‑22225 in active campaigns.
What’s Notable and Unique
Chinese‑speaking threat actors abused this vulnerability at least a year before disclosure, via a compromised SonicWall VPN chain.
Threat researchers have observed sophisticated exploit toolkits, possibly developed well before public disclosure, that chain this bug with others to achieve full VM escape. Evidence points to targeted activity, including exploitation via compromised VPN appliances and automated orchestrators.
Attackers with VMX level privileges can trigger a kernel write, break out of the sandbox, and compromise the ESXi host. Intrusions observed in December 2025 showed lateral movement, domain admin abuse, firewall rule manipulation, and staging of data for exfiltration.
CISA has now added CVE-2025-22225 to its Known Exploited Vulnerabilities (KEV) catalog, underscoring ongoing use by ransomware attackers.
Analyst Comments
Compromise of ESXi hypervisors significantly amplifies operational impact, allowing access to and potential encryption of dozens of VMs simultaneously. Organizations running ESXi 7.x and 8.x remain at high risk if patches and mitigations have not been applied. Therefore, clients are recommended to apply VMware patches from VMSA‑2025‑0004 across all ESXi, Workstation, and Fusion deployments. Enterprises are advised to assess their setups in order to reduce risk, as protecting publicly accessible management interfaces is a fundamental security best practice.
Sources
CVE-2025-22225 in VMware ESXi now used in active ransomware attacks
The Great VM Escape: ESXi Exploitation in the Wild
VMSA-205-004: VMware ESXi, Workstation, and Fusion updates address multiple vulnerabilities (CVE-205-22224, CVE-2025-22225, CVE-2025-22226)
Read More
Article
Feb 5, 2026
Ransomware Trends & Data Insights: January 2026
Although Akira was once again the most active ransomware group in January, the threat landscape was more evenly distributed than it was throughout most of 2025. In December 2025, the three most active threat groups accounted for 57% of all ransomware and extortion activity; in January, the top three accounted for just 34%. Akira’s dominance also decreased to levels more consistent with early 2025, as the group was responsible for almost a third of all attacks in December but just 17% in January.
The number of unique ransomware and extortion groups observed in January increased slightly, to 17, up from 14 in December. It is too early to assess whether this trend will be the new normal for 2026. It is also worth noting that overall activity in January was lower than in previous months, consistent with what Arete typically observes at the beginning of a new year.

Figure 1. Activity from all threat groups in January 2026
Throughout the month of January, analysts at Arete identified several distinct trends behind the threat actors perpetrating cybercrime activities:
In January, Arete observed the reemergence of the LockBit Ransomware-as-a-Service (RaaS) group, which deployed an updated “LockBit 5.0” variant of its ransomware. LockBit first announced the 5.0 version on the RAMP dark web forum in early September 2025, coinciding with the group’s six-year anniversary. The latest LockBit 5.0 variant has both Windows and Linux versions, with notable improvements, including anti-analysis features and unique 16-character extensions added to each encrypted file. However, it remains to be seen whether LockBit will return to consistent activity levels in 2026.
The ClickFix social engineering technique, which leverages fake error dialog boxes to deceive users into manually executing malicious PowerShell commands, continued to evolve in unique ways in January. One campaign reported in January involved fake Blue Screen of Death (BSOD) messages manipulating users into pasting attacker-controlled code. During the month, researchers also documented a separate campaign, dubbed “CrashFix,” that uses a malicious Chrome browser extension-based attack vector. It crashes the web browser, displays a message stating the browser had "stopped abnormally," and then prompts the victim to click a button that executes malicious commands.
Also in January, Fortinet confirmed that a new critical authentication vulnerability affecting its FortiGate devices is being actively exploited. The vulnerability, tracked as CVE-2026-24858, allows attackers with a FortiCloud account to log in to devices registered to other account owners due to an authentication bypass flaw in devices using FortiCloud single sign-on (SSO). This recent activity follows the exploitation of two other Fortinet SSO authentication flaws, CVE-2025-59718 and CVE-2025-59719, which were disclosed in December 2025.
Source
Arete Internal
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Article
Feb 2, 2026
New FortiCloud SSO Vulnerability Exploited
Fortinet recently confirmed that its FortiGate devices are affected by a new critical authentication vulnerability that is being actively exploited. The vulnerability, tracked as CVE-2026-24858, allows attackers with a FortiCloud account to log in to devices registered to other account owners due to an authentication bypass flaw in devices using FortiCloud single sign-on (SSO). CISA added the vulnerability to its Known Exploited Vulnerabilities catalogue and gave federal agencies just three days to patch, which requires users to upgrade all devices running FortiOS, FortiManager, FortiAnalyzer, FortiProxy, and FortiWeb to fixed versions. This recent activity follows the exploitation of two other SSO authentication flaws, CVE-2025-59718 and CVE-2025-59719, which were disclosed last month.
What’s Notable and Unique
There are strong indications that much of the recent exploitation activity was automated, with attackers moving from initial access to account creation within seconds.
As observed in December 2025, the attackers’ primary target appears to be firewall configuration files, which contain a trove of information that can be leveraged in future operations.
The threat actors in this campaign favor innocuous, IT-themed email and account names, with malicious login activity originating from cloud-init@mail[.]io and cloud-noc@mail[.]io, while account names such as ‘secadmin’, ‘itadmin’, ‘audit’, and others are created for persistence and subsequent activity.
Analyst Comments
This is an active campaign, and the investigation into these attacks is ongoing. Organizations relying on FortiGate devices should remain extremely vigilant, even after following patching guidance. With threat actors circumventing authentication, it’s crucial to monitor for and alert on anomalous behavior within your environment, such as the unauthorized creation of admin accounts, the creation or modification of access policies, logins outside normal working hours, and anything that deviates from your security baseline.
Sources
Administrative FortiCloud SSO authentication bypass
Multiple Fortinet Products’ FortiCloud SSO Login Authentication Bypass
Arctic Wolf Observes Malicious Configuration Changes On Fortinet FortiGate Devices via SSO Accounts
Arctic Wolf Observes Malicious SSO Logins on FortiGate Devices Following Disclosure of CVE-2025-59718 and CVE-2025-59719
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