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The Road Back: Recovery from a Malware Attack in the Long Term

Arete Analysis

Cybersecurity 101

Arete Incident Response is currently answering the call of duty for about 60 companies per month who have experienced malware intrusions.  These are mostly ransomware or business email compromise attacks.  Arete’s primary goal is to restore what was broken and get the client back into business.  However, another important goal is to harden the client’s IT environment against future attacks.

The steps taken by Arete commonly involve the following:

  • Implementing a more secure login process, such as two factor authentication—especially for remote access

  • Installing endpoint protection agents, which some call “Next Gen AV”, but are far more than just antivirus software

  • Minimizing the attack service by disabling unneeded services and protocols; and

  • Changing passwords, particularly on administrative accounts.

During the initial stages of the response process, the Arete team is completely focused on remediating the malware and getting the client’s critical systems back online.  But what does this experience mean for the future of the company?  Usually, the business owner has some regret about not having taken sufficient security precautions before the incident, and the question always arises:  “How do we keep this from happening again?”

One critical piece has already been implemented – endpoint protection.  Comprehensive coverage of the network boundaries increases the chances that intrusions will be detected.  However, cyber-extortion/ransomware and the malware that enables it can evolve rapidly and

require a continuously trained staff to thwart.  Acquiring, retaining, and training adequate staff is beyond the capability of many businesses.  A cybersecurity firm offering vCISO (virtual chief security officer) services can provide the needed expertise to ensure that the business develops a formal information security program that addresses current risk, as well as prepares for the next wave of attacks.

Preventing the recurrence of a breach involves more than technology and requires a more comprehensive approach to security. Information security is not just a technical problem–it is a business problem. It should be approached in the same methodical fashion by which other business problems are managed. Just as the company has a “quality culture” for products, it must be understood that security is just another aspect of product and service quality. Quality is achieved through deliberate and continuous actions.  The development of policies, standards of behavior, and contingency protocols for security should run parallel to the critical business processes that generate revenue.  A successful security program requires some investment, but in the long run pays off in safeguarding the business’ data, intellectual property, consumer information, business processes and most importantly, its reputation.

A comprehensive treatment of a full security program is beyond the scope of this article.  Nevertheless, significant components include:

  • IT policy that clearly establishes expectations that management has regarding the protection and handling of company/customer data, company technology and resources.

  • IT infrastructure review for assessing the current state of company technology and means of access to that technology, with a roadmap of continuous security improvement.

  • Data security and privacy reviews that map the movement and protection of sensitive data as that data traverses the critical business activities and processes.

  • Special attention should be paid to understanding what is most important to continue generating revenue, with contingency planning for disaster recovery and business resilience for each critical process. The people, processes and technology that actually make the business what it is should be well understood, documented, and have redundant resources for ensuring continuous operations, even during a cyber-attack.

Spending on improving the security posture of a business can be a hard pill to swallow, particularly after expenses from a breach come in, but there will never be a better moment to tackle it. Security events can be a focal point for employee awareness, and the need to heighten that awareness will never make more sense than in the days following the event. Building a culture of security and framing the effort required as just another part of the business day is a relatively low-cost way to improve. Other investments in maturing processes and technology will probably be required to ensure a secure future for the business. The best way to spend on security could be to acquire the services of those who have built programs before, at least until there is a functioning security program that can stand on its own two feet.

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Article

Critical MOVEit Automation Vulnerabilities Disclosed

A security advisory released by Progress Software details critical and high-severity vulnerabilities affecting their MOVEit Automation managed file transfer (MFT) solution. The vulnerabilities, tracked as CVE-2026-4670 and CVE-2026-5174, could allow a threat actor to bypass authentication and escalate privileges, leading to unauthorized access, administrative control, and data exposure. Cybercriminals have leveraged several MFT tools in previous campaigns, including the Accellion File Transfer Application (FTA), Fortra GoAnywhere MFT, and Cleo MFT. Flaws in MFT software are highly targeted by cybercriminals due to the volume and sensitivity of the data they control. 

What’s Notable and Unique

  • MOVEit Transfer was heavily exploited by the Cl0p ransomware group in the summer of 2023. While the window of exploit activity lasted only a few weeks, victim extortion and data leaks continued throughout the remainder of the year, leading to more than 70 class-action lawsuits filed in the U.S.

  • There is no workaround or hotfix for these vulnerabilities. To fully patch the flaws, MOVEit administrators need to perform a "full install" of the latest version, which will require taking the system offline.

  • Security researchers have discovered ~1,400 MOVEit Automation instances exposed to the internet, with dozens belonging to U.S. local and state government agencies.

Analyst Comments

While the vulnerabilities patched in Progress Software's recent release differ from the SQL injection vulnerability exploited by the Cl0p ransomware group in 2023, exploitation of CVE-2026-4670 and CVE-2026-5174 could lead to equally impactful outcomes. Beyond the immediate impacts on affected organizations, trusted data-exchange platforms provide threat actors with an avenue to obtain sensitive information and infect partner and supplier environments. Furthermore, Arete has seen the time window between disclosure and weaponization of critical vulnerabilities continue to shrink, especially as threat actors increasingly adopt AI-enabled tooling. As such, organizations should not only implement the patches released by Progress Software, but also hunt for typical post-compromise behavior like enumeration of the underlying database, the creation of new user accounts or users operating with unexpected administrator privileges, and the presence of unauthorized remote monitoring and management (RMM) tools. 

Sources

  • MOVEit Automation Critical Security Alert Bulletin – April 2026 – (CVE-2026-4670, CVE-2026-5174) 

  • From Breach to Courtroom: Inside the MOVEit Exploitation and Mass Litigation 

  • Progress warns of critical MOVEit Automation auth bypass flaw 

A graphic with futuristic lines showing a text saying Ransomware Trends and Data Insights, a monthly blog post.
A graphic with futuristic lines showing a text saying Ransomware Trends and Data Insights, a monthly blog post.

Article

Ransomware Trends & Data Insights: April 2026

The threat landscape has remained relatively predictable thus far in 2026. In April, Qilin dethroned Akira as the most active threat group for the month. Akira, who had been the top ransomware threat each month since July 2025, was still only slightly behind Qilin and had roughly the same activity level as in March. INC Ransom and DragonForce also remained active threats in April, with those four ransomware groups accounting for half of all ransomware and extortion activity observed by Arete.

A monthly graph showing the latest threat actor accounting for half of all ransomware and extortion acitivty observed by Arete.

Figure 1. Activity from the top 3 threat groups in April 2026

Throughout the month, analysts at Arete identified several trends behind the threat actors perpetrating cybercrime activities:

  • Multiple ransomware operations continue to leverage the Bring Your Own Vulnerable Driver (BYOVD) technique to disable endpoint security controls prior to ransomware deployment. Qilin has recently been observed leveraging a malicious file loaded via DLL side-loading along with vulnerable drivers, including rwdrv.sys and hlpdrv.sys, to gain kernel-level access and disable security processes. Arete observed Akira using the same vulnerable drivers in multiple engagements dating back to Q3 2025.


  • DragonForce has leveraged several of the same tools in recent engagements, including the remote desktop application Remotely Agent and the PoisonX.sys vulnerable driver. Additionally, open-source reporting indicates that the group recently used a Python-based backdoor known as VIPERTUNNEL to maintain reliable operator access and evade detection. DragonForce was responsible for over 7% of Arete ransomware engagements in April, and Arete notes increased activity from the group this year compared to 2025.


  • A social engineering tactic has reemerged in recent months in which threat actors impersonate IT and helpdesk staff via Microsoft Teams to contact employees and attempt to convince them to install remote access tools like Quick Assist, giving the threat actors remote access to the victim’s environment. This tactic was initially observed in late 2024 and early 2025 and was linked to now-defunct groups like Black Basta and Cactus, but has more recently been observed in intrusions linked to the Akira and Payouts King ransomware groups.

Sources

  • Arete Internal

Article

Payouts King Utilizes QEMU Emulator to Bypass EDR

Researchers recently identified threat actor campaigns leveraging QEMU, a free open-source virtual machine (VM) emulator, to evade endpoint security solutions. Since QEMU acts as a VM within the target environment, endpoint detection tools cannot scan inside the emulator or detect any malicious files or payloads QEMU contains. Although threat actors have been utilizing QEMU maliciously since 2020, recent activity is attributed to the Payouts King ransomware group and a cluster of threat actors believed to be initial access brokers who have also been exploiting the CitrixBleed2 vulnerability CVE-2025-5777.

What’s Notable and Unique

  • Payouts King has been observed deploying QEMU since November and uses the VM to create a reverse SSH backdoor to evade detection and install various tools, including Rclone, Chisel, and BusyBox.

  • In a separate campaign, threat actors are exploiting CVE-2025-5777, a Citrix NetScaler vulnerability that allows attackers to bypass authentication. Once they’ve gained initial access, the threat actors use QEMU to deploy tools inside the VM, which are then used to steal credentials, identify Kerberos usernames, perform Active Directory reconnaissance, and set up FTP servers for staging or data exfiltration.

Analyst Comments

Threat actors continue to focus their efforts on defense evasion, often leveraging legitimate, easily accessible tools such as QEMU. The continued use of QEMU by multiple threat actors highlights the effectiveness of these tactics and the difficulty in detecting and defending against them. To counter this campaign, organizations should proactively monitor for unauthorized QEMU installations, abnormal scheduled tasks, and port forwarding rules. 

 Sources

  • QEMU abused to evade detection and enable ransomware delivery

Article

Microsoft Teams Continues to be Leveraged in Social Engineering Attacks

Microsoft warns that threat actors are increasingly abusing Microsoft Teams and relying on legitimate tools to gain access and conduct lateral movement within enterprise networks. The threat actors impersonate IT or helpdesk staff to contact employees via cross-tenant chats and trick them into granting remote access for data theft. Microsoft has observed multiple intrusions with a similar attack chain that utilized commercial remote management software, like Quick Assist and the Rclone utility, to transfer files to an external cloud storage service. This tactic, notably associated with Black Basta and Cactus ransomware operations in late 2024 and early 2025, appears to have resurfaced, with similar activity more recently observed in intrusions linked to the Akira and Payouts King ransomware groups.

What’s Notable and Unique

  • Initial access is achieved by leveraging external collaboration features in Microsoft Teams to allow impersonation of internal support personnel, tricking users into bypassing security warnings. This reflects abuse of legitimate functionality rather than exploitation of a Microsoft Teams vulnerability.


  • Following initial access, attackers conduct rapid reconnaissance using Command Prompt and PowerShell to assess privileges, domain membership, and opportunities for lateral movement. Persistence is maintained through Windows Registry modifications, after which attackers leveraged WinRM for lateral movement, targeting domain-joined systems and high-value assets, including domain controllers.


  • Malicious payloads were staged in user-writable directories and executed through DLL side-loading via trusted, signed applications, enabling covert code execution while blending with legitimate activity. Additional remote management tools were also deployed to support broader access, while Rclone or similar utilities were used to stage and exfiltrate sensitive data to external cloud storage. 

Analyst Comments

This activity highlights how modern threat actors can leverage trusted collaboration workflows, remote management tools, and stealthy exfiltration techniques to conduct intrusions through a combination of social engineering and misuse of legitimate functionality. Effective defense depends on layered mitigations that combine identity controls, restricted remote administration, endpoint hardening, network protections, and user awareness measures to disrupt attacker activity at multiple stages of the intrusion lifecycle. To mitigate the risk of this and similar campaigns, users should treat external Teams contacts as untrusted by default, and administrators should restrict or closely monitor remote assistance tools while limiting WinRM usage to controlled systems. 

Sources

  • Cross‑tenant helpdesk impersonation to data exfiltration: A human-operated intrusion playbook

  • Microsoft: Teams increasingly abused in helpdesk impersonation attacks

  • Payouts King Takes Aim at the Ransomware Throne