Incident Response
We help companies around the world take back control of their systems and restore normal business operations.
Ransomware Response
Following a ransomware attack, we utilize industry-specific data and insights to contain threats and minimize downtime – restoring business operations faster than the industry average.
Our Process
- 1
Breach Assessment
We engage remotely within minutes to scope the incident, assess the damage, and contain the threat.
- 2
Recovery Plan
Within 24 hours, we join key stakeholders onsite to gather more details on the environment and affected systems and begin to create a customized recovery plan.
- 3
Negotiation
Our experienced team of negotiators will help lead and support you through the negotiation process — always in compliance with applicable sanctions programs and regulations and only if payment is the sole option.
- 4
Post-response Analysis
To help clients understand the attack lifecycle, we perform forensic analysis to identify the threat actor’s trail. We also assist with system restoration, data recovery, and endpoint detection and response (EDR) deployment for protection against future attacks.
What to Expect
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Quick Response
We contain threats within minutes,
restore operations within days.![]()
Tailored Service
No client is the same — we develop customized plans to fit each client’s unique needs.
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Cost Savings
We help minimize business downtime and brand impact and as needed, negotiate to potentially reduce ransom demands and obtain decryptors.
Why Arete?
Arete manages the entire ransomware process. We quickly contain threats, harden endpoints to diminish damage, and leverage proprietary data analytics to help you determine if ransom payment is truly the only option. If so, we work to lower ransom demands — always in compliance with
applicable sanctions programs regulations.
Data Recovery
We understand that losing access to data can cripple a business —
especially in ransomware cases. So, we explore every option
to avoid paying ransoms while recovering lost data
and restoring operations as quickly as possible.
Our Process
- 1
Case Review and Project Scoping
We conduct a detailed technical review, assessing data loss, and determining probability of successful recovery.
- 2
Media Examination and Data Analysis
Once we have access to media, we determine what data is accessible, the cause of any damage, and the volume of data we can likely recover.
- 3
Data Recovery
We use specialized recovery tools to retrieve, replicate, reconstruct, convert, and recover valuable data.
- 4
Data Return
We return any recovered data and work with you to help ensure successful data restoration.
What to Expect
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Multiple Delivery Options
Remote, onsite, or lab-based delivery —
whatever works best for you.![]()
White Glove Treatment
We deliver services with confidence, compassion, and attention to detail.
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One-stop Shop
By working in tandem with our incident responders,
we hasten investigations.
Why Arete?
Our data recovery engineers partner with our incident response,
digital forensics, and restoration teams to identify and root out
threat actors in networks, reduce the attack surface, close
security gaps, and recover mission-critical data. When needed,
we can also assist with the decryption of affected systems
that may require specialized response methods.
Restoration
Following a cyberattack, we deliver attentive, white glove service to contain threats and get businesses back up and running in less than a week — faster than the industry average.
Our Process
- 1
Engage
Within 4 minutes, we respond to engagement requests and begin defining the team — IR lead, project manager, and counsel.
- 2
Assess and Plan
We gather details on affected systems, customize the engagement plan, and within 24 hours, can be onsite at your location.
- 3
Contain and Secure
Within 72 hours, we deploy SentinelOne endpoint detection and response (EDR) to all servers and endpoints to contain the threat.
- 4
Restore
Typically, within a week, we target critical servers and bring functionality back online.
What to Expect
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Constant Communication
Clients, counsel, and carriers receive
daily status updates.![]()
Customization
We develop a customized engagement plan to fit each client’s unique needs.
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White Glove Service
We deliver services with confidence, compassion, and attention to detail.
Why Arete?
We offer a single, unified team of cybersecurity professionals whose combined intellectual capital speeds the process and enhances the customer experience. Our restoration practitioners are deeply experienced IT infrastructure engineers who partner with our IR teams to gain situational awareness, increase efficiency in bringing systems back online, and minimize the risk of further disruption.
Dark Web Monitoring
Whether you’ve experienced a data breach, seen exfiltration through your own investigations, or simply want to know if your organization’s information is on the dark web, we can help. Our goal is to reduce overall cyber risk.
Our Process
Monitoring
We search for threat actors who may be auctioning off or displaying client information, selling fraud tutorial guides, or recruiting partners for cybercrime operations.
Searchable Data
We monitor for access credentials, business data, and hidden threats, such as insider fraud, software/hardware vulnerabilities,
and zero-day threats.Cyber Risk Exposure Assessment
We deliver a report that summarizes findings based on search criteria and schedule a stakeholder meeting to provide additional context
and discuss remediation options.
Our Process
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Reduce Risk
We help limit the financial and reputational damage
of a data breach.![]()
Understand Threats
We help you better understand risk exposure and how threat actors operate.
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Speed Discovery
We help reduce the time between when a data breach happens and is discovered.
Why Arete?
Our cyber threat intelligence team understands the geography of the dark web as well as how cybercriminals behave in terms of what they exploit and how they monetize what they’ve stolen. We also have the resources to find stolen or disclosed data, contextualize risks, and as necessary,
recommend options for remediation.
Business Email Compromise
When bad actors use spoofing, phishing, or malware to exploit
email systems, gather data, or gain initial access into a network,
we work to mitigate the compromise, using tools to prevent
further attacks and helping recover lost funds.
Our Process
- 1
Collect Evidence
When engaged, we seek to understand the customer’s environment, gathering background on the incident and immediately beginning to collect logs and artifacts.
- 2
Analyze Evidence
We analyze the evidence and follow the digital breadcrumb trail to determine the who, what, where, when,
and how of the incident. - 3
Findings Report
Within 72 hours, we deliver a preliminary findings report, outlining the extent of the compromise
and a timeline of events. - 4
Notification List Creation
To help you meet regulatory obligations, we use process automation and artificial intelligence to zero in on affected documents that may contain personally identifiable information (PII) and protected health information (PHI).
What to Expect
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Minimized Impact
We act fast to minimize damage.
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Efficiency Through Technology
We deliver a findings report
within 24-72 hours.![]()
Cost Savings
We offer fixed-fee pricing per document to scan for sensitive data exposure.
Why Arete?
We handle hundreds of business email compromise (BEC) cases every year. Not only do we uncover the extent of the compromise, but we regularly help you liaise with law enforcement to recover stolen funds, and have the experience, know-how, and tools to help you harden your email infrastructures and better protect against future compromises.
Arete Provides Solutions For:
Industries
Experience, processes, and technologies to guide you along the fastest path to recovery.
Insurance
One-stop, full-service recovery response shop, rapidly restoring normal business operations.
Law Firms
No client is the same — so no response is the same.